WestConnex were looking to reduce the number of calls to their call centre by making it easier for Sydneysiders to find relevant information on the project.
We designed and developed a modular, content-rich website that enables users to find relevant information within the wealth of WestConnex resources and updates. Users could customise their experience of the site by filtering by location, project and type of information. The website was set up to update dynamically in tandem with WestConnex’s road and tunnel projects. The site featured an interactive map that layered project information over Google Maps data so users could see, in a familiar and legible way, how and where the WestConnex construction would affect them. We also created an animation that tells the WestConnex story in the context of Sydney’s population growth.
